Marketplace Listing Image Guide
Every marketplace has its own image rules, and "one image that works everywhere" is a myth. The real question is which rules are enforced — a hard spec that can reject or delist your listing — and which are just recommendations. This guide lays out all six major platforms side by side so you can stop guessing and shoot once.
Six Platforms, One Table
The numbers below are the published specs for each platform's main (primary) image. "—" means the platform does not publish a hard value. Treat the strictest column as your master spec: shoot to it once, and every other platform is a crop away.
| Spec | Amazon | Walmart | eBay | Etsy | Shopify | Google Merchant |
|---|---|---|---|---|---|---|
| Recommended size | 1600–2000px | 2200×2200px | 1600×1600px | ≥2000px | 2048×2048px | ≥800×800px |
| Zoom threshold | 1000px | 1500×1500px | ~1600px | — | — | 800px |
| Hard minimum | 500px | 500×500px | 500×500px | 635px (first image) | — | 100×100px |
| File size cap | 10MB | 5MB | 12MB | ~1MB (slow upload) | 20MB | 16MB |
| Aspect ratio | 1:1 | 1:1 | 1:1 or 16:9 | Landscape or square | 1:1 (recommended) | 1:1 (recommended) |
| Background | Pure white | Pure white 255/255/255 | White (recommended) | Not required | Not required | White / light gray / transparent |
| Fill rule | ~85% | Crop close (no %) | — | — | — | 75–90% |
| Formats | JPEG, PNG, GIF, TIFF | JPEG, JPG, PNG, BMP (no GIF) | 8 formats incl. HEIC/AVIF | JPG, GIF, PNG | PNG, JPEG + more | JPEG, PNG, WebP |
Sources: each platform's published image guidelines (Amazon Seller Central, Walmart Marketplace Learn, eBay, Etsy Help, Shopify Help, Google Merchant Center). Reviewed 2026-10-26. Non-official values are marked as third-party estimates.
The Divide That Matters: Enforced vs Advisory
Most "marketplace image requirement" articles dump every spec into one table and imply they all carry the same weight. They don't. The useful split is between rules a platform actually rejects or delists for, and rules it merely suggests.
Hard specs — enforced
Amazon, Walmart, Google Merchant. These three measure your image against a defined rule — pure white background, a fill ratio, a size floor — and reject or suppress when you miss. This is where a compliance tool earns its keep: the check is objective, so the result is meaningful.
Recommendations — not enforced
eBay. Recommends a white background but does not require it — reflective products can even use a dark backdrop. Size and format have floors, but the styling rules are guidance, not gates.
No background rule at all
Etsy and Shopify. Neither requires a white background. Etsy actively encourages lifestyle shots, and Shopify leaves styling to your brand. A "compliance checker" for these is measuring nothing objective — which is why we don't build one.
Amazon: Pure White + ~85% Fill
Amazon's main image rules are the strictest and best documented: a pure white background (RGB 255,255,255), the product filling roughly 85% of the frame, square, at least 500px on the longest side (1000px+ for zoom, 1600–2000px recommended), JPEG/PNG under 10MB. Text, logos and watermarks are banned on the main image. Our Amazon Main Image Normalizer measures all five and normalizes in your browser.
Walmart: Same Direction, Stricter Numbers
Walmart shares Amazon's pure-white rule but pushes every number tighter and adds traps Amazon doesn't have: 2200×2200px recommended, 1500px zoom floor, a 5MB cap (vs Amazon's 10MB), an exact 255/255/255 background value, and a GIF ban. Most importantly, a primary image under 500×500px auto-unpublishes the listing with no warning — a silent delisting floor Amazon doesn't have. Our Walmart Main Image Normalizer targets exactly these differences.
Google Merchant: The Fill Rule Amazon and Walmart Don't State
Google Merchant is the one platform that publishes an explicit fill range: 75–90% of the frame, with a white, light gray or transparent background recommended. The minimum is just 100×100px (250×250px for apparel), but the recommendation is ≥800×800px. Because its fill and background rules overlap heavily with Amazon's, the Amazon normalizer's output also clears Google Merchant for most products. Our Google Shopping Image Normalizer checks the 75–90% fill range and resizes to Google's recommended 1500px+ without recoloring your background.
eBay, Etsy, Shopify: Where the Rules Relax
eBay
1600×1600px recommended, 500×500px floor, up to 12MB, and eight accepted formats including HEIC and AVIF. The white background is recommended, not required — reflective or dark products can shoot on a dark backdrop. There is no fill rule. Our eBay Main Image Normalizer normalizes to the recommended white background and exports a 1600px square.
Etsy
No white-background requirement at all. Etsy recommends ≥2000px and, uniquely, encourages lifestyle and in-context shots for the first image. If you're listing on Etsy, a white hero is a choice, not a rule. Our Etsy Listing Photo Normalizer never forces a white background — it resizes to Etsy's recommended 2000px.
Shopify
No platform-level image spec. Most themes render at 2048×2048px and downscale, so shoot at 2048px+ for sharpness. Background, fill and format are entirely your brand's call. Our Shopify Product Image Normalizer exports at 2048px without forcing a background change.
Pixels Decide Sharpness. DPI Decides Nothing.
No marketplace reads the DPI field; it reads width and height. Switching a file from 72 to 300 DPI leaves the pixel grid untouched and adds no detail — it only changes the number a printer would use. What counts is the largest size your image is shown at. A 600px slot on a 2× display already needs 1200px, and a zoom step multiplies that again. That is why the usual recommendation lands near 2000px, and why upscaling cannot help: interpolation makes a bigger file, not a sharper one.
Padding Keeps the Subject. Cropping Raises the Fill.
To reach a required ratio you either cut pixels away or add canvas. Cropping deletes the edges, so the product occupies a larger share of the frame — exactly what a fill-ratio floor rewards — but a tall subject can lose its top and a wide one its sides. Padding keeps every pixel of the product and adds neutral canvas around it: nothing is clipped, yet the fill ratio falls and a strict minimum can fail. Crop when the edge holds nothing you need; pad when the silhouette is the whole product.
Transparent Backgrounds Do Not Survive JPEG.
Transparency lives in an alpha channel, and JPEG has none. Export a transparent PNG as JPEG and the alpha values must go somewhere; depending on the encoder they land on black or white, which is why a file that looks clean in a browser arrives as a black box in a listing. Flattening onto white before encoding removes the ambiguity: what you preview is what ships. Keep PNG if the platform accepts it and you need the cut-out — but do not assume it survives, because many pipelines convert downstream.
Every Re-save Costs Detail. EXIF Costs Orientation.
JPEG is lossy, so each save discards a little more: five passes at quality 90 are not the same file as one pass. Do the geometry and background work in a single export, then stop. EXIF is the second trap. Phones store rotation in a tag, not in the pixels, so stripping the tag without baking the rotation in leaves a portrait shot sideways. Our tools read the orientation tag, rotate the pixels, then drop the tag, so the file looks the same in every viewer.
Frequently Asked Questions
Which marketplaces require a white background?
Amazon and Walmart require a pure white main image (RGB 255,255,255). Google Merchant recommends white, light gray or transparent. eBay recommends white but does not require it. Etsy and Shopify do not require a white background at all — Etsy actively encourages lifestyle shots.
Do Amazon and Walmart use the same image?
Not always. A 2000px Amazon hero can sit below Walmart's 1500px zoom threshold, and Walmart bans GIF while Amazon accepts it. Both share the pure-white rule, but Walmart adds a 2200px recommended size, a 5MB cap (vs Amazon's 10MB) and an exact 255/255/255 background value.
What is a fill ratio, and which platforms enforce it?
Fill is how much of the frame the product occupies. Amazon enforces roughly 85% fill. Google Merchant specifies 75-90% fill. Walmart says to crop close without stating a percentage. eBay, Etsy and Shopify have no hard fill rule.
Why do my images pass on one platform and fail on another?
Because each marketplace runs its own validation. Amazon and Walmart share the white-background rule but differ on size, file size, and formats. eBay and Etsy enforce almost no image spec, while Google Merchant's fill and background rules sit between the two. An image built for one platform is not automatically valid for another.